What identification must Enforcement Agents carry?

Enforcement agents must carry their Enforcement Agent Certificate.  

Our enforcement agents also carry our company identification and wear body worn video cameras at all times.

If you were visited by an agent and they didn't provide any identification and weren't wearing a body worn video camera, please contact us and let us know as much detail as you can.  We will try to confirm which of our Enforcement Agents is handling your case and if they did officially visit on the day you tell us about.  
Our contact details can be found here.

If this has happened it could be a fraudulent person impersonating an Enforcement Agent, so it's important that you report it to the police if we haven't been able to confirm the Enforcement Agent as being genuine.